Terms & Conditions

Effective Date: 2025-02-12

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use this website.

1. Use of Website

You must be 18 years or older to use our website and services. By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Use our services for fraudulent or misleading purposes.
• Attempt to interfere with the website’s security or functionality.

If you are under 18, you must have the consent of a parent or guardian to use our website.

2. Services Provided

Pinder’s Customs Brokerage Ltd. offers customs brokerage and related logistics services. The services provided through our website, including quotes from the Free Quote Form, are estimates based on the information you provide. These quotes do not constitute a final service agreement.

Pinder’s Customs Brokerage reserves the right to adjust pricing based on actual shipment details, additional requirements, or any changes to the information provided.

Customers are responsible for ensuring that all shipment details are accurate and complete. Failure to provide accurate information may affect the pricing and delivery of services.

We strive to ensure all information on our website is accurate, but we do not guarantee it is always error-free. Pinder’s Customs Brokerage reserves the right to update, modify, or discontinue any part of the website or services without prior notice.

3. Privacy and Data Collection

We collect personal information through the Contact Us and Free Quote forms, which may include:

• Name
• Email Address
• Service request details (such as package origin, destination, weight, dimensions, and other shipment-related information)

This information is used only to respond to inquiries and provide quotes. We also collect non-personal information, such as browser types and IP addresses, through cookies for website functionality and user experience optimization. Please refer to our Privacy Policy for more details on how we manage your data.

4. Intellectual Property

All content on this website, including text, logos, original photos, and graphics, is the property of Pinder’s Customs Brokerage Ltd. and is protected by copyright laws. Unauthorized use or reproduction of any content, including images, without permission is prohibited.

5. Limitation of Liability

Pinder’s Customs Brokerage Ltd. is not responsible for any direct, indirect, or consequential damages resulting from your use of the website or our services. Although we take reasonable measures to secure the website, we cannot guarantee it will be uninterrupted or error-free.

6. Changes to Terms

We reserve the right to update or revise these Terms and Conditions at any time. Changes will be reflected by updating the "Effective Date" at the top of this page. Your continued use of our website after any such changes constitutes your acceptance of the new terms.

7. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: terms@pinderscustoms.com
• Phone: +1 (242) 393-3795
• Address: 129 Mackey St., Nassau, Bahamas